Contact Boundaries
HacooVIP is not a customer-service channel. Do not send passwords, payment details, addresses, order numbers, tracking records or private account information to an independent guide.
Editorial issues
For an editorial correction, keep the page URL, the exact sentence or route, the current source and the date you checked it. This site does not currently run a public message form, so it does not pretend to collect or resolve private cases.
- Page or product-route URL
- Exact wording or mismatch
- Current source and check date
- No personal or transaction data
Accounts and orders
Questions about a Hacoo account, app feature, payment, order, delivery, cancellation, return or refund must use the support path shown in the current official app or official public contact page. Product-catalogue transactions belong to the destination shown after the user leaves this site.